What products does Copie Soie offer?
Copie Soie offers premium silk sleep accessories, including:
- Designed to promote healthy skin and hair while ensuring a luxurious night’s sleep.
- Crafted to block out light and improve your sleep quality, while being gentle on your skin.
What is the benefit of using silk products?
Silk is naturally hypoallergenic, breathable, and gentle on the skin and hair. By using silk pillowcases and eye masks, you can help prevent hair breakage, reduce wrinkles, and enhance your sleep quality. Silk’s smooth surface also helps retain moisture in your skin, leading to a more hydrated complexion.
How do I care for my silk products?
To maintain the softness and quality of your silk products:
- Hand wash in cold water with a gentle detergent.
- If machine washing, place items in a mesh bag and use a delicate cycle.
- Hang or lay flat to dry. Avoid wringing or twisting the fabric.
For detailed care instructions, please refer to the tag on your product or contact us.
How can I place an order?
Ordering from Copie Soie is simple:
- Browse our collection online at copiesoie.com.
- Add your desired products to the cart.
- Proceed to checkout, fill in your shipping details, and complete your payment.
You’ll receive an email confirmation once your order has been successfully placed.
What payment methods do you accept?
We accept all major credit cards, including Visa, MasterCard, and American Express, as well as PayPal and other secure payment methods.
Do you offer international shipping?
Yes, we offer worldwide shipping. Delivery times and costs may vary depending on your location. You can view your shipping options at checkout before confirming your order.
Can I return or exchange my order?
We want you to love your Copie Soie products. If for any reason you're not satisfied, we accept returns within 30 days of purchase. The item must be unused and in its original packaging. To initiate a return or exchange, please contact our customer support team at info@copie-soie.com.
How do I contact customer service?
If you have any questions or need assistance, you can reach our customer support team via email at info@copie-soie.com. We strive to respond within 48 hours during business days.
Is my personal information safe?
Yes, we take your privacy seriously. All personal information and payment details are securely processed through encrypted payment gateways. We will never share your information with third parties without your consent.
Do you offer gift cards or gift wrapping?
Currently, we do not offer gift cards or gift wrapping services. However, we are always looking to improve our offerings, so stay tuned for potential updates in the future!